Return Policy
We truly hope you are completely satisfied with your [Your Website Name] product. However, if anything is not quite right, please don’t hesitate to contact us at [Your Company Email] — we’ll be happy to assist you in arranging a return.
1. Returns
We offer a 7-day return policy from the date of purchase.
If more than 7 days have passed, we’re very sorry, but we are unable to offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which it was received.
We kindly ask that you handle and package the item with care when returning it.
To complete your return, we kindly ask that you provide a receipt or proof of purchase.
Please include a copy of your invoice along with a brief note explaining the reason for your return.
In certain cases, only partial refunds may be granted (if applicable), such as:
- Items that show obvious signs of use
- Any item that is returned more than 7 days after delivery
We appreciate your understanding in such situations.
2. Refunds (if applicable)
Once we receive and inspect your returned item, we will send you an email to confirm its receipt.
We will also inform you whether your refund has been approved or declined.
If your refund is approved, it will be processed, and the amount will be automatically credited to your original method of payment (such as your credit card) within a few business days.
3. Late or Missing Refunds (if applicable)
If you haven’t received your refund yet, we kindly suggest the following steps:
- Please check your bank account again to ensure the refund hasn't been processed.
- Then, contact your credit card company, as it may take some time for the refund to appear on your statement.
- You may also want to reach out to your bank, as there is often some processing time before refunds are posted.
If you’ve completed all of the above steps and still haven’t received your refund, please don’t hesitate to contact us at [Your Company Email] — we’ll be happy to assist you further.
4. Exchanges (if applicable)
We provide free returns through Xindus. A return label will be provided to you at no cost, and the product can be returned completely free of charge.
Kindly send your item to the following address:
XINDUS RETURNS (TERUPATI BALAJI EXPO)
1624 S Mojave Rd, Suite 110
Las Vegas, NV 89104
Contact: +1 702-908-4766
We’ll be glad to assist you once your item is received.
5. Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be sent to you.
If the item was not marked as a gift, or if the order was shipped to the gift giver, we will issue the refund to the original purchaser, and they will be notified of the return.
6. Shipping
To return your product, kindly mail it to the following address:
XINDUS RETURNS (TERUPATI BALAJI EXPO)
1624 S Mojave Rd, Suite 110
Las Vegas, NV 89104
Contact: +1 702-908-4766
Please note that the time it takes for your exchanged item to reach you may vary depending on your location.
If you are returning an item valued over $50, we recommend using a trackable shipping service or purchasing shipping insurance.
Kindly be aware that we cannot guarantee receipt of returned items without tracking.